1. We provide a seven-day return/exchange period ON MANUFACTURING DEFECT. We want every one of our customers to be completely happy with their purchase. You have this time frame to return any items you received that are defective.

Email us at support@swissowatches.com for a return or exchange.

After we get the returned item from you, we will deposit the money into your bank account.

If you request an exchange, we will send you a replacement once we get your merchandise.

Please call customer service at 8010097865 if you have a question about returns or exchanges.